Sheraton Kansas City Hotel at Crown Center

This was our annual Grandkids trip. We were checked in by Jade. She was a warm professional person. She assisted us care and laughs. We were a little stressed upon arriving and Jade made things smooth for us. We were able to see an amazing 4th of July display that we will never forget. Please know that Jade made this trip for us. Let her know we appreciated all that she did. Thank you!!

Loved the size of the rooms, the bed was extremely comfortable and the bathrooms and floors were clean. The staff from valet, to check in, housekeeping, check out were extremely helpful and very friendly considering there were hundreds of guests on site for various activities and not all were pleasant. The views of the city were absolutely beautiful at night! Very relaxing. All in all, I would highly recommend the Sheraton as “THE” place to stay for business or pleasure as they live up to the hype in my opinion!

Bed very comfortable. I had a room on the 32nd floor looking north. They accomodated my request. Terrific view of all of Kansas City! Nice little mini-fridge. Starbucks coffee pouches. Ice-make just down the hall. The "link" was a great connection walk to Union Station.

I loved the beds, the location and the link! An incredible experience I'll remember forever!

We had breakfast at the restaurant a couple of times. It was good but service was somewhat disappointing.